Refund policy

If you aren’t satisfied with your order we are happy to help! Please note the following details to our return policy before reaching out: 

Coffee - Coffee is perishable and is roasted to order, so we're unable to accept returns on coffee. However, if there was an error with your order, or if you were dissatisfied with the quality of your coffee, our expert customer service crew is here to help. Please email hello@christandcoffee.org within 14 days of your purchase to seek a resolution. 

Not Coffee - If you are dissatisfied with your order in any way, don’t hesitate to reach out to our Customer Experience team at hello@christandcoffee.org within 14 days of your purchase. We do not accept returns on items that have come in contact with perishable goods. This includes grinders, kettles, or other brew oriented products. We do not give refunds but we can exchange apparel products or give you store credit for your next purchase.